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Creative Concept Manager - Ingka Centres

Malmø, Skåne County - Beliggenhed Forretningsudvikling Fuldtid



You convert problems into opportunities and dare to take risks in exploring the unknown. You have a creative mindset, are willing to challenge the existing ways of working and communicate in a straightforward, yet inspiring way. Through coaching and development, you keep people motivated and engaged, and get energized by overcoming unforeseen challenges together, as a team.

You are open minded and have the ability to spot business opportunity, trends from market to market and deliver results in the time frame and budget. You are passionate about what you do, much like us, and you get inspiration from the business you work with. Sounds like you?

For the past 6 years you have held a senior, leadership role (with elements of leading a remote team) within the concepts creation space in an international and multicultural environment at either a commercial real estate, hospitality, restaurants or fashion retail companies. Or maybe you have a varied and rich experience in concept creation in entertainment industry? This would also add a lot of value to this role.

Additionally, you have experience in:
- concept development, both commercial and creative
- project and product management
- product and experience development
- business development
- building on trends, market opportunities and deliver fast to the market


In this role you work hand in hand with Concept and Customer Experience Manager and team to constantly develop Ingka Centres owned Concepts and roll out Concept’s components within the company’s portfolio. You will work close with business development and innovations as well as other cross functional teams to enrich the developed Concept and CX solutions with future proof features.

Being the leader of the Concept and CX developers’ team, you will share your own expertise on the Concept development and business development topic, filling our new projects and existing portfolio with new Concepts.

You will be involved in the Concept review process to evaluate and follow up best practices which can be conceptualized, commercialized and scaled.

Some examples of your responsibilities will be to:
• Lead and develop the team of Concept & Customer Experience developers, by coaching and mentoring developers in their goals and actions
• Develop Concept and CX solutions and Ingka Centres Concepts
• Lead the development, follow up and support with pilots implementation
• Work cross function within Commercial & Digital, IKEA, Design, Sales, and Leasing
• Keep up-to-date pool of Concept consultants
• Leverage Marketing and Customer Insights & Analytics to understand the needs of customers, communities and partners

Your success will be measured by the Ingka Centre’s developed Concepts, piloted and ready to scale within the portfolio and your leadership score. Your team is located in different countries (Sweden, Russia and China) and projects can be all over the world.

In this role you will report to Concept & Customer Experience Manager, Liliya Nenasheva. Your place of work will be Malmö, Sweden.


Together with IKEA Retail and Investments, Ingka Centres is part of the Ingka Group,

We’ve embarked on an exciting journey to transform our shopping centres into destinations always anchored by IKEA, and that go way beyond shopping, offering a carefully selected series of activities, events and initiatives tailored to the needs of the communities that surround them. That’s what we call “meeting places”.

As a long-term partner of IKEA, we share our vision, our culture and our values, while what makes our businesses different is the way we fulfil our vision. If the idea of IKEA is to create a better life at home, we work hard to create a better everyday life outside of the home by developing virtual and physical meeting places where people can meet shop and connect with their communities.

We have big plans for the future that involve expanding to new locations, opening smaller-scale concepts closer to the city centres, digitalisation, and most of all, living up to shared sustainability goals. We’re constantly looking for energetic, purpose-led and creative people who’d like to join us on our journey to create meeting places around the world.

Sounds exciting? There’s a lot more to know about us! Take a look at our website, read our stories and try to imagine how you can be part of our team helping us reach our goals!


This role sits within the Commercial & Digital domain whose purpose is to drive change towards developing the Meeting Place Concept by optimizing commercial revenue stream ideas, entrepreneurial proficiency, and customer experience delivery. To continually strengthen and develop a strong brand concept and consumer brand across all touchpoints to attract, engage and retain customers. To be the commercial hub where ideas and initiatives are transformed to become practical, value added and long-term solutions.


For job specific questions please contact the hiring manager at liliya.nenasheva@ingka.com.

Do you have questions about the recruitment process? Please contact Niloufar Rasekh at niloufar.rasekh2@ingka.ikea.com.

Submit your application (CV and motivational letter, in English) through IKEA's job portal, as soon as possible, but no later than 2021-06-20. We do not accept applications via email.
Warmly welcome with your application!